Terms & Conditions

East Coast Whale Study

Last updated: 12 May 2026

Welcome to the website and services of East Coast Whale Study (“ECWS”, “we”, “our”, or “us”). By accessing our website, using our services, or making a donation, you agree to these Terms and Conditions and all applicable Australian laws.

East Coast Whale Study is an independent Australian not-for-profit organisation focused on whale research, education, conservation, and public awareness activities. We are not currently registered with the Australian Charities and Not-for-profits Commission (ACNC), and donations made to us are generally not tax deductible unless otherwise stated.


1. Donations

All donations made to East Coast Whale Study are voluntary and support our research, education, conservation activities, equipment, administration, and operational costs. We retain discretion regarding how donated funds are allocated in support of our objectives.

Unless specifically stated otherwise in writing, donations to East Coast Whale Study are not tax deductible in Australia.

Donations are generally non-refundable once processed. However, refund requests may be considered where:

  • a donation was made in error;
  • an incorrect amount was processed; or
  • unauthorised payment activity occurred.

Refund requests should be submitted within 14 days of the transaction by contacting us directly.

Payments may be processed through third-party payment providers. We do not store full credit card details on our systems and are not responsible for outages, security breaches, or processing errors caused by third-party providers.


2. Website Use and Content

You agree not to misuse the website, attempt unauthorised access to systems or data, upload malicious software, use the website for unlawful purposes, or reproduce our content without permission.

Unless otherwise stated, all content on this website — including text, logos, graphics, photographs, research summaries, and educational materials — is owned by or licensed to East Coast Whale Study and may not be reproduced or commercially used without prior written consent.

Information provided by East Coast Whale Study is for general educational and informational purposes only. While we aim to provide accurate and current information, we make no guarantees regarding completeness, accuracy, or reliability.

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or availability of those websites.


3. Privacy

We may collect personal information such as names, email addresses, and donation transaction details in order to process donations, communicate with supporters, and manage our activities.

We will take reasonable steps to protect personal information in accordance with applicable Australian privacy laws.


4. Liability

To the maximum extent permitted by Australian law, East Coast Whale Study excludes liability for indirect or consequential loss arising from use of the website, donations, or reliance on information provided through our services.

We are not liable for website interruptions, technical issues, viruses, or third-party service failures. Our total liability relating to donations or website use is limited to the amount of the relevant donation made by the user.

Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.


5. General

We may update these Terms and Conditions from time to time by publishing revised versions on our website. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Australia and the relevant laws of the State or Territory in which East Coast Whale Study operates.

For questions regarding these Terms or donations, please contact:

East Coast Whale Study
Email: ecwhales@gmail.com